Privacy Policy
Privacy Policy of Voicelate.com UG (limited liability)
As of June 2025
preamble
With this privacy policy, Voicelate.com UG (limited liability), Stollwerckstraße 17–19, 51149 Cologne (hereinafter "Voicelate" or "we"), informs you about the type, scope, and purpose of the collection and processing of personal data when using the mobile application and the web-based platform for AI-supported real-time translation. Personal data is processed in compliance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR) and, where applicable, the California Consumer Privacy Act (CCPA).
1. Person responsible and data protection officer
Responsible within the meaning of the GDPR is: Voicelate.com UG (limited liability) Stollwerckstraße 17–19 51149 Cologne E-Mail: datenschutz@voicelate.com A data protection officer has currently not been appointed pursuant to Art. 37 GDPR because the legal requirements are not met. For data protection concerns, please contact the above address.
2. Subject matter of the contract
When you use our app, we process the following categories of personal data, depending on the selected usage mode and features:
- Usage and connection data (e.g., IP address, timestamp, system information)
- Voice and audio data (temporary real-time processing)
- Transcription and translation content (temporary unless saved)
- Payment and billing information (for paid features)
- Profile data (e.g., name, email address, user ID)
- Analytics data (e.g., event tracking, usage patterns) via Mixpanel
- Advertising identifiers (e.g., device advertising ID) for Google AdMob rewarded ads
- Usage and connection data (e.g. IP address, timestamp, system information)
- Voice and audio data (only temporarily for real-time processing)
- Transcription and translation content (temporary unless saved)
- Payment and billing information (for paid features)
- Profile data (e.g. name, email address, user ID)
3. Purpose and legal basis of processing
Data processing is carried out for the following purposes:
- Provision of app functionalities (Art. 6 (1)(b) GDPR)
- Improving service quality and technical performance (Art. 6 (1)(f) GDPR)
- Billing and payment processing (Art. 6 (1)(b) GDPR)
- Detection and prevention of misuse (Art. 6 (1)(f) GDPR)
- Consent-based processing for optional features (Art. 6 (1)(a) GDPR)
To better understand how the app and its features are used, we use Mixpanel to collect anonymized or pseudonymized analytics data. Legal basis: Art. 6 (1)(f) GDPR – legitimate interest (product improvement) If required by local law, analytics processing is based on user consent (Art. 6 (1)(a)).
3.2 Google AdMob (Service Ads / Rewarded Ads)We use Google AdMob to display service ads that allow users to earn additional voice minutes. AdMob may use device identifiers and ad interaction data. Legal basis: User consent (Art. 6 (1)(a) GDPR) via in-app opt-in.
- Provision of app functionalities (Art. 6 (1 ) (b) GDPR)
- Improving service quality (Art. 6 (1 ) (f) GDPR)
- Billing and payment processing (Art. 6 (1 ) (b) GDPR)
- Detection and prevention of misuse (Art. 6 (1 ) (f) GDPR)
- Consent-based processing (Art. 6 (1 ) (a) GDPR), e.g. when storing conversation
4. Storage and deletion of data
Voicelate generally only stores voice and audio data temporarily for the duration of the technical processing. Permanent storage only occurs if the user actively chooses to do so (e.g., saving a call log). Without such an active action, no permanent data storage occurs on Voicelate 's servers . Logs that are no longer needed are automatically deleted.
5. Disclosure to third parties
Personal data is not shared with third parties unless:
- It is necessary to fulfil contractual obligations (e.g., payment providers)
- A legal obligation exists
- You have given explicit consent
We also engage processors under Art. 28 GDPR.
5.1 Third-party services used- Mixpanel Inc. (Analytics)
- Google AdMob (Google Ireland Ltd.) for displaying rewarded ads
Both services operate under GDPR-compliant contracts (DPAs and SCCs where required).
- It is necessary to fulfil contractual obligations (e.g., payment providers)
- A legal obligation exists
- You have given explicit consent
6. Data processing outside the EU
Data processing in third countries (outside the EEA) does not generally take place. Should this be necessary in individual cases, we ensure an appropriate level of data protection through appropriate safeguards (e.g., EU standard contractual clauses).
>7. Rights of data subjects
Data subjects have the following rights under Articles 15 to 22 GDPR:
- Information about the personal data stored
- Correction of incorrect or completion of incomplete data
- Deletion of stored data (right to be forgotten)
- Restriction of processing
- Data portability
- Objection to processing (Art. 21 GDPR)
In addition, you have the right to lodge a complaint with the competent supervisory authority.
8. Consent and revocation
If the data processing is based on your express consent, you can revoke this consent at any time with effect for the future. The revocation can be made without any form, e.g., by email to datenschutz@voicelate.com .
9. Security of processing
Voicelate uses technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction, or unauthorized access. Our security measures are continuously improved in line with technological developments.
10. California Data Protection Act (CCPA)
For users residing in California, the provisions of the California Consumer Privacy Act (CCPA) also apply. Among other things, you have the right to:
- Information about collected and stored data
- Deletion of personal data
- Refusal to sell personal information ("Do Not Sell My Information")
11. Updating this privacy policy
This privacy policy may be updated from time to time, for example, due to changes in legal regulations or new technical developments. The current version is available in the app and at [ https://www.voicelate.com/datenschutz ].
Last updated: June 2025